Admissions & Getting Started

The admissions process at MTR Rehab in Livermore, California typically takes between 30 and 90 minutes from your initial call to confirmed placement. During this time, our intake coordinators conduct a brief clinical assessment, verify your insurance benefits, and prepare your admission documents. In many cases, patients are admitted the same day they call us at (209) 440-0013.

Yes. Same-day admission is available at MTR Rehab seven days a week, including weekends and holidays. Bed availability is confirmed during your intake call, and our admissions team works to eliminate delays between assessment and admission. To begin the same-day admissions process, call (209) 440-0013 or email [email protected].

Starting the admissions process at MTR Rehab is simple. Call (209) 440-0013 or email [email protected] at any time. An intake coordinator will conduct a brief, confidential assessment, verify your insurance at no cost, and walk you through every step from your first conversation to your arrival at 160 S J St, Livermore, CA 94550. Our admissions team is available 24 hours a day, 7 days a week.

Medical detox at MTR Rehab typically lasts between 3 and 7 days, depending on the substance involved, the severity of physical dependence, and each patient's individual medical condition. Our physician-led medical team monitors patients around the clock and adjusts the detox timeline based on clinical need. Following detox, most patients transition directly into residential treatment at our Livermore facility.

Residential treatment at MTR Rehab ranges from 30 to 90 days. The specific duration is determined during your clinical assessment based on factors such as the substance or substances involved, the history and severity of use, mental health considerations, and initial response to detox. Research consistently shows that longer treatment durations produce better long-term recovery outcomes. Our clinical team will recommend the appropriate length based on your needs, not a fixed calendar.

MTR Rehab's Partial Hospitalization Program (PHP) provides structured daytime treatment — typically five to six hours per day, five days per week — while allowing patients to return to sober living housing or home in the evenings. PHP at our Livermore facility runs for 2 to 4 weeks. It serves as a clinically appropriate step-down from residential care or as the primary level of care for patients who require significant structure but do not need 24-hour medical supervision.

The Intensive Outpatient Program (IOP) at MTR Rehab runs for 8 to 12 weeks. Patients attend group therapy, individual counseling, and psychoeducation sessions for approximately nine to twelve hours per week, making IOP compatible with work schedules, family responsibilities, and other daily obligations. IOP is often the appropriate step-down following PHP or a stand-alone treatment level for individuals with stable home environments and moderate-severity substance use disorders.

MTR Rehab in Livermore, California treats addiction to alcohol, opioids (including heroin, fentanyl, and prescription painkillers), methamphetamine, cocaine, benzodiazepines, prescription stimulants, and polysubstance dependence. Our clinical team is also equipped to address co-occurring mental health disorders alongside substance use disorders through our integrated dual diagnosis program. If you are unsure whether we treat your specific situation, call (209) 440-0013 for a confidential consultation.

Yes. MTR Rehab treats both alcohol use disorder and drug addiction across all levels of care — from medical detox through residential treatment, PHP, and IOP. Many patients at our Livermore facility present with polysubstance use involving a combination of alcohol and one or more substances. Our treatment approach is individualized to address each patient's specific substances and patterns of use rather than applying a one-size-fits-all protocol.

MTR Rehab accepts Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Humana, Magellan Health, Tricare, Medicare, and Medicaid (Medi-Cal in California). We also work with many employer-sponsored and regional plans not listed here. The most reliable way to confirm coverage is to call (209) 440-0013. Our benefits specialists will verify your specific plan within the same business day, at no cost to you.

MTR Rehab's admissions team works with patients on a case-by-case basis to identify funding alternatives when insurance coverage is unavailable or insufficient. Options include self-pay arrangements with transparent, upfront pricing, sliding-scale fees based on documented financial need, structured payment plans, and guidance on applying for state-funded programs through California's network of county behavioral health agencies. Call (209) 440-0013 regardless of insurance status — we will explore every option with you.

Yes. MTR Rehab in Livermore operates a fully integrated dual diagnosis program that simultaneously addresses substance use disorders and co-occurring mental health conditions including depression, anxiety, PTSD, bipolar disorder, and trauma-related disorders. Treating both conditions at the same time — rather than sequentially — produces significantly better recovery outcomes. Our clinical team includes licensed therapists and psychiatric professionals who collaborate on each patient's individualized treatment plan.

Medical detox at MTR Rehab is conducted under the continuous supervision of licensed nurses and physicians. During the 3-to-7-day detox period, clinical staff monitor vital signs, manage withdrawal symptoms, and administer FDA-approved medications as needed to reduce discomfort and prevent medical complications. Alcohol and benzodiazepine withdrawal can carry serious risks including seizures if not medically managed — making supervised detox at a licensed facility like MTR Rehab in Livermore significantly safer than attempting to detox without medical support.

Medication-assisted treatment (MAT) may be incorporated into the detox phase depending on the substance and the patient's clinical presentation. For opioid detox, medications such as buprenorphine may be used under close physician supervision. For alcohol detox, anticonvulsant and supportive medications are administered as clinically indicated. All medication decisions at MTR Rehab are made by our licensed medical staff based on each patient's individual health profile and are reviewed daily during the detox period.

Visitation at MTR Rehab is scheduled on weekends. All visits must be coordinated in advance with your assigned counselor to ensure they are therapeutically appropriate and do not conflict with your treatment schedule. During the initial medical detox phase, visitation may be temporarily restricted to allow for medical stabilization and clinical engagement. Your care team keeps family members informed throughout this initial period.

Phone access at MTR Rehab is available during designated hours. This structured approach minimizes potential disruptions during the critical early phase of treatment and helps patients develop the focused engagement with therapy that recovery requires. Your care team will provide specific phone hour schedules during the intake and orientation process. In the event of a family emergency, staff are available to facilitate communication outside of standard phone hours.

Personal pets are not permitted on the premises of MTR Rehab. This policy exists to maintain the safety, health, and comfort of all patients in treatment at our Livermore facility. If arranging pet care is a barrier to seeking treatment, our admissions team may be able to provide guidance on local resources or organizations in the Livermore and Alameda County area that assist with temporary pet care for individuals entering residential treatment programs.

When arriving at MTR Rehab at 160 S J St, Livermore, CA 94550, we recommend bringing a photo ID, your insurance card, a current medication list, comfortable clothing for 7 to 14 days (laundry is available), personal hygiene items in unopened packaging, prescribed eyeglasses or contact lenses, and a small amount of cash. Please leave valuables, alcohol-containing products, and non-prescription medications at home. Your admissions coordinator will email or read you a complete, personalized packing list during your intake call.

Aftercare planning at MTR Rehab begins on day one — not the day before discharge. As treatment progresses, your assigned counselor develops a detailed continuing care plan tailored to your circumstances. This may include a step-down to PHP (2–4 weeks) or IOP (8–12 weeks), referrals to outpatient therapy in Livermore or surrounding Alameda County communities, sober living placements, 12-step or SMART Recovery peer support connections, and ongoing medication management follow-up where appropriate. We remain available to past patients and their families by phone at (209) 440-0013 after program completion.